The message hit harder than I expected. I was sitting in my car when it landed in my inbox. Short. Brutal. “We’ve decided to go in a different direction. Thanks for your service over the years.” That was the third client I’d lost this month. For years, my IT...

Tunde’s Confession: The Weight of a Failing Dream “I think my business is failing.” The words hung in the air, cutting through the low hum of side conversations. The atmosphere shifted. A few people straightened in their seats. Others exchanged quick glances but said...

Would You Recommend Your Own Business? Think about the last time you told a friend about a business you loved. What made you do it? Was it just great service, or was there something more? Now, flip the question: If a customer had a fantastic experience with your...