Mindset & growth
Elevate your mindset with weekly insights to build resilience, overcome challenges, and achieve personal and professional success.
The Cost of Ignoring Customers: Lessons from a Failing Food Business and Chicken Republic’s Big Comeback
Tunde’s Confession: The Weight of a Failing Dream “I think my business is failing.” The words hung in the air, cutting through the low hum of side conversations. The atmosphere shifted. A few people straightened in their seats. Others exchanged quick glances but said...
How to Get More Customers Through Word-of-Mouth
Would You Recommend Your Own Business? Think about the last time you told a friend about a business you loved. What made you do it? Was it just great service, or was there something more? Now, flip the question: If a customer had a fantastic experience with your...
The Real Reason Customers Don’t Return (It’s Not What You Think)
Most businesses don’t lose customers to competitors—they lose them to forgetfulness. Think about that for a second. It’s not that your prices are too high. It’s not that your product isn’t good enough. It’s not even that the economy is tough. The real reason customers...
Mindset & growth
Elevate your mindset with insights to build resilience, overcome challenges, and achieve personal and professional success.
The Cost of Ignoring Customers: Lessons from a Failing Food Business and Chicken Republic’s Big Comeback
Tunde’s Confession: The Weight of a Failing Dream “I think my business is failing.” The words hung in the air, cutting through the low hum of side conversations. The atmosphere shifted. A few people straightened in their seats. Others exchanged quick glances but said...
How to Get More Customers Through Word-of-Mouth
Would You Recommend Your Own Business? Think about the last time you told a friend about a business you loved. What made you do it? Was it just great service, or was there something more? Now, flip the question: If a customer had a fantastic experience with your...
The Real Reason Customers Don’t Return (It’s Not What You Think)
Most businesses don’t lose customers to competitors—they lose them to forgetfulness. Think about that for a second. It’s not that your prices are too high. It’s not that your product isn’t good enough. It’s not even that the economy is tough. The real reason customers...
Mindset & growth
Elevate your mindset with insights to build resilience, overcome challenges, and achieve personal and professional success.
The Cost of Ignoring Customers: Lessons from a Failing Food Business and Chicken Republic’s Big Comeback
Tunde’s Confession: The Weight of a Failing Dream “I think my business is failing.” The words hung in the air, cutting through the low hum of side conversations. The atmosphere shifted. A few people straightened in their seats. Others exchanged quick glances but said...
How to Get More Customers Through Word-of-Mouth
Would You Recommend Your Own Business? Think about the last time you told a friend about a business you loved. What made you do it? Was it just great service, or was there something more? Now, flip the question: If a customer had a fantastic experience with your...
The Real Reason Customers Don’t Return (It’s Not What You Think)
Most businesses don’t lose customers to competitors—they lose them to forgetfulness. Think about that for a second. It’s not that your prices are too high. It’s not that your product isn’t good enough. It’s not even that the economy is tough. The real reason customers...